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ABOUT ATSCART

Welcome to Atscart a suite of optional merchant services including Selling on ATSCART and Fulfilment by ATSCART e-commerce shopping venture of Zelenor e-com Solutions Pvt. Ltd. Atscart eCommerce portal developed specially for afflatus franchise members to sale products & services online with assured payment gateway.

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Monday - Friday: 09:00 - 18:30 A-106 Eastern Business District, Next to Metro Mall LBS Road, Bhandup West, Mumbai 400078 MAHARASHTRA INDIA +91 9819325041 [email protected]

Return, Replacement & Exchange Policy

ATSCART Return, Replacement & Exchange Policy

Items shipped from ATSCART.com, including ATSCART Warehouse, can be returned within 15 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.  Items can be returned within 15days of receipt of delivery, It can take up to 25 to 30 days for an item to reach us once you return it. Once the item is received at our center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.

Your return label will require you to return the item at your own expense. ATSCART will automatically refund the actual amount paid by you. If you return a defective, damaged or incorrect item, you’ll be notified about it and the refund will be accordingly. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Seller Return Policy

When you order from a seller that fulfills and ships its own inventory (also called a third party seller), your return is sent back to the seller instead of ATSCART. While most sellers offer a returns policy equivalent to ATSCART some seller returns policies may vary. You can view the return policy of the seller before you purchase an item by viewing the Returns and Refunds Policy section of the seller profile page. To view the seller’s return policy, once you’ve ordered, you can select your order in the Online Returns Center. Third-party sellers must either provide a return address within the INDIA, OR Customer can put request on ATSCART for the product to be collected. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Frequently Asked Questions

You may return most new, unopened items sold and fulfilled by ATSCART within 15 days of delivery for a full refund. During the holidays, items shipped by ATSCART between November 1st and December 31st can be returned until January 31st.

Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.

Yes, you can create replacement and exchange orders from this page by clicking Return Items and following the instructions. If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different size or color or for an item in your Cart.